Return & Exchange Policy

For ChargePoint EV Home Charger:

We have 30-day return and exchange policy for our home chargers. Please keep in mind that returning items will be shipped directly to us at their own expenses. 

The following condition applies for ChargePoint Home Chargers:

  1. Purchase if within ONE week and NO open box: Full refund.

  2. Purchase if within TWO weeks, open box, but NO use: charge 15% stocking fee.

  3. Purchase if within TWO weeks and used: 50% refund.

  4. Purchase if over TWO weeks and used: No refund.

For more information about the return and exchange, please call us at 604-233-0247 ext 1851.